The print and graphic communications industry continues to require more than technical capability. Owners, managers, sales leaders, production teams, and customer-facing professionals need to communicate value clearly, strengthen client relationships, and ensure expertise is recognized across increasingly competitive markets.

This PrintPulse Live session explores how confidence, visibility, and influence can become practical business competencies. WSJ bestselling author Sheena Yap Chan will introduce the VISIBLE™ Framework, a model designed to help professionals translate expertise into clearer communication, stronger presence, and greater influence. Begum Walji will bring a print workflow, product innovation, and customer experience perspective to the discussion.

Participants will gain practical ideas for improving client conversations, strengthening collaboration, and increasing visibility across teams and customer interactions in ways that support trust, retention, and business growth.

Register here: https://ontarioprinting.org/home/opia-industry-events/event-registration/